Client Charter

  • Processing registration of RELA membership within seven (7) working days of passing the security screening process.
  • Providing trained members for security control assignments.
  • Processing applications for firearms from RELA members and obtaining certification from the Director General of RELA within fourteen (14) working days of receipt of complete applications at the RELA headquarters.
  • Processing applications for RELA member assignment within fourteen (14) days of receipt of complete applications.